Every year, thousands of players can’t start playing because the app isn’t working as it should. Follow our FIFA 20 Web App troubleshooting guide to the most common issues and start the new FUT 20 season.
How to fix the most common issues of the FIFA 20 Web App.
Please, click on the question you want to know more.
Please, click on the question you want to know more.
It’s easier than you think. Just follow these simple steps:
1 Type “https://www.easports.com/fifa/ultimate-team/web-app” or “https://www.easports.com/uk/fifa/ultimate-team/fut-app” in the address bar of your internet browser or click in the link.
2 Click on ‘Login’ and enter your credentials
3 Enter the answer to the security question.
4 Accept the User Agreement
5 You are ready to go !
1 Type “https://www.easports.com/fifa/ultimate-team/web-app” or “https://www.easports.com/uk/fifa/ultimate-team/fut-app” in the address bar of your internet browser or click in the link.
2 Click on ‘Login’ and enter your credentials
3 Enter the answer to the security question.
4 Accept the User Agreement
5 You are ready to go !
Clean the cache of your browser, try to access through other browsers, make sure your flash player is up to date and turn off your browser extensions. If it still doesn’t work, that’s because the servers are overloaded and you will have to wait.
Early access on the FIFA 20 web app is not available to everyone. You need to fulfil these conditions:
☑️ You must have created a FUT Club before August 1, 2019, to get early access to the FUT 20 Web and Companion apps.
☑️ Your FUT 19 account must still exist.
☑️ Your account needs to be in good standing. If you were banned or had other actions taken on your account in FUT 19, you won’t get early access.
☑️ You must have created a FUT Club before August 1, 2019, to get early access to the FUT 20 Web and Companion apps.
☑️ Your FUT 19 account must still exist.
☑️ Your account needs to be in good standing. If you were banned or had other actions taken on your account in FUT 19, you won’t get early access.
Even if are eligible, you can get this message. That’s because the FIFA 20 Web App will become available on a rolling basis, and you probably will have to wait a few hours until it becomes released to everyone.
If you are a new player, you will need to play in the console first before you can access to the Companion and FUT Web App. Creating a brand new FUT 20 account in EA Access will not give you access to the Web App. You will need to purchase a full copy of FIFA 20 to access the FUT Web App.
The message ‘Continue playing FUT on your platform to unlock access to the Transfer Market’ means to keep playing FUT and following EA rules. Once you’ve started playing on your platform, you’ll get an update to your status in the Transfer Market. That means you’ll either gain access to the Transfer Market, or you’ll see a different message letting you know why you still can’t access it.
If you haven’t played FUT 19 on the console where you plan to play FUT 20, the Companion and the Web App will not make available the market’s earlier access. You need to validate first your FIFA 20 account in the new console to unlock the market. Access to trading won’t be immediate and could take several days. Some accounts with previous FUT 19 history will be allowed to trade, while others will not. This is also true for accounts with multiple personas, as all persona data is treated separately in FUT 20. Playing FUT 19 will not give your FUT 20 account access to the Transfer Market.
If you haven’t played FUT 19 on the console where you plan to play FUT 20, the Companion and the Web App will not make available the market’s earlier access. You need to validate first your FIFA 20 account in the new console to unlock the market. Access to trading won’t be immediate and could take several days. Some accounts with previous FUT 19 history will be allowed to trade, while others will not. This is also true for accounts with multiple personas, as all persona data is treated separately in FUT 20. Playing FUT 19 will not give your FUT 20 account access to the Transfer Market.
You can see two types of messages saying that your account was blocked:
☑️ “Your account has been blocked from using the Transfer Market on the Web and Companion apps due to breaking our rules You can still use the Transfer Market on your platform. Check the email associated with your EA Account for more information.”
☑️ “Your account has been blocked from using the Transfer Market due to breaking our rules Check the email associated with your EA Account for more information.” If you get one of these messages, it’s because EA blocked accounts that break their rules from using the Transfer Market on Web and Companion Apps. They do this to give a fair experience to all players. In the first case, you can still use the Transfer Market from your PC, PlayStation 4, or Xbox One. If you think this action is a mistake, read up on what information to include when you email them at [email protected].
☑️ “Your account has been blocked from using the Transfer Market on the Web and Companion apps due to breaking our rules You can still use the Transfer Market on your platform. Check the email associated with your EA Account for more information.”
☑️ “Your account has been blocked from using the Transfer Market due to breaking our rules Check the email associated with your EA Account for more information.” If you get one of these messages, it’s because EA blocked accounts that break their rules from using the Transfer Market on Web and Companion Apps. They do this to give a fair experience to all players. In the first case, you can still use the Transfer Market from your PC, PlayStation 4, or Xbox One. If you think this action is a mistake, read up on what information to include when you email them at [email protected].
That means EA’re working on the Transfer Market on Web or Companion apps is or they’re investigating an issue with it. During maintenance, no one can use the Transfer Market on Web or Companion apps. When they finish the maintenance, you can use the Transfer Market again.
If you can’t see anything else besides the background image or a loading box, you should start disabling the Adblock for that site. As soon as you do it, turn on the adobe flash on your browser.
If you are seeing this message, that’s because you need to increase the size of your web browser to display the content. Use CTRL- to zoom out until you see the whole screen.
The App to mobile devices is the Companion App and it will be available only after you access the FIFA 20 Web App.
FIFA Points are only available before the game release in the early access of EA and Origin Access subscribers or via Companion App. To be able to buy FIFA Points you will need to access the full game through the console first. PC accounts share FIFA Points between all versions of FUT. Any points purchased on a PC Account will be usable on the web app in FUT 20.
Daily Gifts are available in the FIFA 20 Web App starting on September 18th. It is limited to one per day. Pick yours up each day at 12am (UK time), before it expires.
Returning user rewards and good standing to access the Transfer Market are tied to your specific console account. So if you switch platforms or create a new account on the same platform, your access and rewards won’t carry over.
There is an icon on the top right corner of the Web App window that lets you change your persona. However, this icon is only shown if you have played FUT 19 in at least two different consoles. Otherwise, you will not see it and your Webstart progress will be tied to the console that is shown. The persona selector will default to the persona you are not currently logged into. The Web and Companion apps are not compatible with Nintendo Switch.
There is an icon on the top right corner of the Web App window that lets you change your persona. However, this icon is only shown if you have played FUT 19 in at least two different consoles. Otherwise, you will not see it and your Webstart progress will be tied to the console that is shown. The persona selector will default to the persona you are not currently logged into. The Web and Companion apps are not compatible with Nintendo Switch.
Some words are filtered and won’t be able to be used as a club name. Because FUT is a global game, some words have a different context in other languages. If you receive the profanity error when creating your FUT 20 Club, please try another name.
Many EA Access subscribers receive the following message when trying to access the Web App: “EA Access Trial users do not have access to the FUT Web App. Purchase a full copy of FIFA 20 today in order to use the FUT Web App.”. In fact, this is not something new since it’s happening since FIFA 16. If you are one of these players, all you can do is to wait until EA fixes it. This is also happening to the players who try to access the Companion App.
The est. date of many returning players is showing ‘September 2019’ instead of the correct date. However, XP level and FFC are right. It means that the only thing that it is not matching is the date. Electronic Arts is working on a fix to this issue.
EA is requesting new confirmation codes in order to access the Web App but many of them are taking too long to be received. If it is your case, check if it isn’t in your spam box. If it’s not, change to mobile confirmation. The codes are sent immediately and you can access the Web App.
You just need to go to the lower left corner and click on ‘settings’. Then, you will be able to change to one of other six languages or, if you want to use another account, sign out
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<If you had access to the FUT 20 Web App but no longer have, even if you haven’t made any change, you should know that EA Sports is blocking App access to all players that haven’t played FIFA 20 in the console until 11:59 pm GMT of October 10 (UK time). To keep using this App, you will need to buy the game and log in to FUT 20 on your console or PC at least once.
If this FIFA 20 Web App Troubleshooting guide didn’t fixed your problem, you should ask for help to the EA Support.
If your problem isn’t listed in this page, please use the comments to inform us and, if we find a solution, we will updated this FIFA 20 Web App Troubleshooting Guide with it.
If your problem isn’t listed in this page, please use the comments to inform us and, if we find a solution, we will updated this FIFA 20 Web App Troubleshooting Guide with it.