FIFA 23 PRIME GAMING

To receive the FIFA 23 Prime Gaming rewards, you must link your EA and Amazon Prime accounts. Then, you need to claim the pack that will be available under [My Packs] in the FUT Store.

If you want to link EA and Amazon Prime accounts, follow these steps:

1. Go to the Prime Gaming website;
2. Click [Claim Now] in the active FUT 23 offer;
3. Link your EA Account by clicking [Go to Electronic Arts] and then [Allow];
4. Confirm your EA Account and click [Continue];
5. Click [Link Accounts], [Return to Amazon] and [Complete Claim].

This special FIFA 23 offer includes 12 Prime Gaming reward packs, one per month over 12 months. Usually, the monthly reward is out on the third Monday of the month.

If you’ve claimed the offer but don’t see it in-game, make sure that the Amazon Prime account you used to claim the offer is linked to the same EA account you used to play FIFA 23.

Yes. Depending on your location, you will need either an Amazon Prime membership or a Prime Video membership to access Prime Gaming content.

If you haven’t any of these services, you can try them free for 30 days.

You are only allowed to unlink your accounts one time within six months. An EA account can only be linked to one Amazon Prime account in its lifetime. Content will be available only on the first platform you log into with your linked EA account. If you accidentally linked the wrong EA account to your Amazon Prime account and you haven’t yet claimed the FIFA 23 offer, follow these steps:

1. Open your internet browser and go to your EA profile;
2. Use your EA credentials to log in and select [EA Account and Billing] on the bottom-left corner;
3. Select [Connections];
4. Click [Unlink] next to ‘Amazon’.

Once your accounts are unlinked, visit the page again to link the correct EA account to your Amazon Prime account or link the correct EA account here. Please ensure that you are NOT logged into any other accounts simultaneously in the same browser. For the best results, complete the process in “private browsing” or “incognito” mode.

No. The offer can only be applied once to a single EA account and on a single platform.

After linking your account and claiming the content on the dedicated page, launch the game and select the FIFA Ultimate Team mode. For those who are new to FIFA Ultimate Team, you will be prompted to go through the mode’s new user flow. Once on the Ultimate Team home page, please navigate to the [Store] and select [My Packs]. Your Prime Gaming Pack should be sitting in your My Packs section.

No, you need to be a Prime member to continue to receive content.
Once you claim your content, all content delivered to your game is yours to keep, subject to any EA SPORTS FIFA 23 rules or policies that apply to the content.

Content will be available only on the first platform you log into with your linked EA account. Even if you play on multiple platforms (PlayStation, Xbox, PC Origin, PC Steam and Stadia), you will only receive the rewards in one of them. That’s why you should choose wisely.

Content is not available in China and embargoed territories.

If you are a Prime Gaming member, there is no reason not to collect these offers. It usually includes Player Picks that you can save to open when good cards are available in packs.

If you still have an issue that was not addressed by any of the previous questions and answers, including Prime Gaming account information, errors and issues when signing up for Prime Gaming or billing and subscription info, contact the Amazon Support.