We have a vast experience about the most common problems that FUT players have. Everyday we receive dozens of emails with questions about the game. To help all FUT players, we gather in a single place the most popular FIFA 14 Ultimate Team frequently asked questions.
FIFA 14 Ultimate Team Frequently Asked Questions (FAQ)
This article is a bit long. We have here 250 questions and answers about FUT 14. You have two ways to find what you want in this article what you are looking for:
- use the search browser function and type the keywords of your question (control + F on windows and command + F on Mac OS);
- or click on one of the topics below to be redirected to that section;
Beginners
Cards
Staff
Consumables
Club Items
Chemistry
Making Coins
Season Ticket
FIFA Points
Packs and Happy Hour
FIFA 14 Mobile
EAS FC Companion App
EAS FC Catalogue
Common Problems
Q: What is FIFA Ultimate Team ?
A: FIFA Ultimate Team is an extension of the FIFA game in which the player manages a fictitious club and all that concerns to it. Learn more HERE.
Q: What is FIFA Ultimate Edition ?
A: FIFA Ultimate Edition is a special and limited edition of FIFA produced especially for FUT fans. With FIFA Ultimate Edition you get some packs for free.
Q: What is the best place to find information about FIFA Ultimate Team?
A: Here. You already have found it. Our website, our Facebook page and our Twitter Page are the best places to find everything about FIFA Ultimate Team.
Q: Will I be able to keep my team in the next FIFA Ultimate Team version or I’ll have to start all over again?
A: Each version of FIFA Ultimate Team is a different game. you can not import your team and your coins from the previous FUT version. The only things that can move are the club’s name and the XP level. For example, even if you have a super team in FUT14, you will have to start over again in FUT15.
Q: Can I buy, sell and trade cards from another platform ?
A: No. FIFA Ultimate Team for XBox, PC or Playstation are different games. You can only do it to the same platform (p.ex. PS3 and PS4).
Q: How the next-gen carryover will work ?
A: It is possible to share players, cards, coins, FUT trophies, and season divisions between PS3 and PS4 or between XBox 360 and XBox One.
Q: How can I get a card ?
A: The first owner of a card is someone that gets it in a pack. You can try to buy packs, get it in tournaments/season prizes or buy it from another player in the auction house.
Q: What kind of cards exist on FIFA 14 Ultimate Team ?
A: According with its type, the cards can be players, staff, consumables (training and development) and club items.
Q: Where can I learn more about staff, consumables and club items ?
A: Here, here and here.
Q: Are the In Form cards only players cards ?
A: Yes. Only players’ cards can be In Form.
Q: Can a player change his rating or category ?
A: If you own a card, you cannot change it to another level or rating. What may happen is a new improved card of the player you have can be released.
Q: When an IF card is released, will my regular card of that player change to the improved version ?
A: No. You will need to buy the new card.
Q: How many of the same card can I have in my club ?
A: One. Excepting consumables, you can’t have repeat cards in your club.
Q: Which packs should I buy to get IF cards ?
A: Any one.
Q: When a TOTW card is released, does the regular card of that player stop being released ?
A: Yes. The regular card of that player stops being released during that week.
Q: A single player can have more than one TOTW card ?
A: Yes. Players can get a new TOTW card if they played even better than in the time that they got the previous TOTW card. That’s why the more recent is a TOTW card of the same player, but the rating will be higher.
Q: When an upgraded player card is released what happens to the old one ?
A: It stops being released in packs. You will be able to find it on the transfer market but not in packs.
Q: When a transfer player card is released what happens to the old one ?
A: It stops being released in packs. You will be able to find it on market auction but not in packs.
Q: When a transfer player card is released the rating and the attributes of that card are improved ?
A: No as this only happens sometimes when the player really deserves an upgrade.
Q: Can I own two cards of the same player with different clubs ?
A: Apparently yes. You can own two cards of the same player with different clubs but you cannot use them at the same time in the same team.
Q: I am playing with someone with a turquoise card. What does it mean ?
A: It means that you are playing against the real professional player of that turquoise card.
Q: Where can I find all the attributes of my players ?
A: As you know, the players cards only show the six main attributes. To know all of them simply start a FUT 14 match, pause the game and select “Team Management”. Then, view that player’s attributes. Another option is to use FUT databases.
Q: Can I have more than one card of the same player stored in my club ?
A: You can have several cards of the same player but only in the transfer list. To have more than one card of the same player in your club, you need to place each one in different squads and they must be from different clubs (the player has moved to another club).
Q: How do I change the work rates of my players ?
A: In FUT 14 it is not possible.
Q: Getting a high/high work rate is a good thing ?
A: Usually not. It means that your players will be often out of position. They want to attack but they also want to defend. It depends of your formation, play style and the player position.
Q: I can not see the work rates or the assists in the Bio ?
A: It is only available in the console.
Q: I don’t use skills. Do I need players with high star skills ?
A: No. If you don’t perform skills, it doesn’t matter the star skills of your players. However, our advice is that you should learn, at least, one skill movement. It doesn’t need to be a 5 star skill movement.
Q: Why some players are injured most of the time ?
A: The main reason is because they have a trait called “Injury Prone”.
Q: A gold player is always better than a silver one ?
A: Usually yes. But not always. What makes the player gold is his rating. What really matters to know if a player is good or not, is his attributes. Some silver players can have better attributes than gold players. The same happens with bronze/silver players.
Q: It is possible for a player to get a card of a higher level ?
A: It is not very common but may happen. It is only possible if a player already has the higher rating from his level and gets two IF cards.
Q: What is FIFA 14 Ultimate Team Legends ?
A: FIFA 14 Ultimate Team Legends are special cards that will be included in the game as any other card. The players of these cards are some of the greatest football players of all time. Each football legend will have unique attributes based on their skills and flair during the peak of their careers. They will be probably the best cards of the game.
Q: For which consoles FIFA 14 Ultimate Team Legends will be available ?
A: You should know that FUT Legends is an exclusive content for XBox users. It means that if you are a Playstation or PC user, you will not see it on your game. Then, it is also important to clarify that this special content is available for XBox One and for XBox 360. You don’t need to buy the new Microsoft console to play with it.
Q: How will be the cards of these players ?
A: The Legends cards are white. They will be randomly inserted into FIFA 14 Ultimate Team Gold Packs as it happens with any other card. It is possible to sell or buy them on the transfer market. As you may imagine, these cards are very expensive.
Q: When these cards will be available ?
A: FIFA 14 Ultimate Team Legends will not be available in the current-gen FIFA 14 release date. They will be inserted in packs only at XBox One release date. In this way, they will be available for the two consoles at the same time. However, they will not be in the packs all the time. Just in specific periods.
Q: It will be possible to join a legend to a normal squad ?
A: Sure. Legends work as any other card with the exception that it is only possible to play with them in special tournaments.
Q: Which Legends cards will be available ?
A: EA Sports may add some more legends but until now there are 39 players. You can see them all HERE
Click over the image to maximize it
Q: How many staff cards can I own in my club ?
A: The only limit is that you can’t have a duplicate card.
Q: What should I do in order for the staff take effect ?
A: Nothing. You just need to hire them and store them on your club.
Q: There is any limit to the staff effect ?
A: Yes. Usually 50%.
Q: Where can I see how my staff affects training and development cards ?
A: You can go to Active Squad – Apply Consumables and then select the consumable card which you want to know the staff effect of.
Q: How can I buy Staff cards ?
A: In the transfer market, using the filter staff, or in packs.
Q: Where can I find the staff that I have hired ?
A: In My Club.
Q: The head coaches also affects the all training cards or just the specific training cards ?
A: Both. The same happens to GK coaches, fitness coaches and physios.
Q: Can I change the league of a manager ?
A: Yes. Just apply him a league card.
Q: Can I change the nationality of a manager ?
A: No.
Q: What is the difference of having a gold manager or a bronze manager ?
A: To the chemistry, gold managers are as valuable as silver or bronze ones. The only difference is about the contract percentage boost.
Q: Do I need contracts for the staff of my club ?
A: Only the managers that sit on the bench. The others that are stored on your club don’t need contracts.
Q: Can I choose to have no staff at my club ?
A: Yes. However, it is highly recommended to have at least one manager to put on the bench.
Q: Where can I get consumables cards ?
A: On the Transfer Market. Chose the filter ‘Consumables Search‘ if you are looking for training, position, leagues, contract, fitness, healing or chemistry styles cards.
Q: Can I apply a consumable on a player of a different category ?
A: Yes. You can use any of the three categories of these cards (gold, silver or bronze) independently of players’ or coach’s category.
Q: When I apply a training card to a player do his improved attributes stay this way forever ?
A: No. It lasts one match.
Q: If I apply many training cards to a player, can I make him a super player with all the attributes 99 ?
A: No. For each match, any attribute can only be improved once.
Q: What happens if I apply a training card to a player that stays on the reserves or on the bench ?
A: Nothing. He will continue to benefit from the training effect until he plays.
Q: It is possible to apply positioning cards to turn a CDM into a ST ?
A: Yes, it is. You just need to play ST-CF, CF-CAM, CAM-CM and CM-CDM cards.
Q: How do I know which similar positions cards can I apply to a player ?
A: Find it here.
Q: When should I apply a contract card ?
A: No later than when a player or a manager can be prevented from participating in a match due to lack of contracts.
Q: What means the numbers that are in a contract card ?
A: It is the number of matches that the card give according to the player category.
Q: When should I apply a fitness card ?
A: Avoid having to do it. We suggest that you do only if your players are with fitness lower than 90.
Q: Why can’t I sell an injured player ?
A: Because it is not possible. You can sell players and managers out of contracts but if they are injured, you need to give them a rest or applying them a healing card before you sell them.
Q: When should I apply a chemistry style card ?
A: When you feel that your team and player need a imporvment in some attributes.
Q: How may I know which stats are affected by each chemistry style ?
A: Click HERE and search for the chemistry style you want to know.
Q: Why stadiums, kits and balls are not consumables ?
A: Because you can not spend them. They are Items of Club.
Q: How can I reduce the cost of consumables ?
A: Start by hiring staff oriented to the consumables cards that you most often use. Don’t forget that rotation is one of the FIFA 14 Ultimate Team success keys.
Q: How many club items can I own in my club ?
A: The only limit is that you cannot have more than one active at a time.
Q: What should I do in order to club items make effect ?
A: Nothing. You just need to buy them and store them on your club as active items.
Q: How can I get Club Items cards ?
A: You can buy them in the transfer market, using the filter ‘club items search’, or getting it in packs.
Q: Where can I find the club items that I have bought ?
A: In My Club – Club Items. In the main screen of FUT Web App you can also click on ‘change club items’.
Q: Why it is not allowed for me to discard or send my club items to the transfer market ?
A: Because you must own one club item of each category. The active ones. If you are having problems doing it, change the card that is active and sell the one that is not active. Remember that in the case of kits, there are home and away cards. For example, you cannot turn an away kit card into an active home kit card.
Q: How is the ball chose for use in a match ?
A: It is always the active ball of the club that plays at home.
Q: Which stadiums should I choose ?
A: You only need one. Try to pick one which you are familiar and with the weather you like.
Q: How important is a stadium to the morale ?
A: In FUT 14 there is no morale. That happened in the previous years.
Q: What is Chemistry ?
A: Chemistry represents how well a player will perform in-game. You can learn more about it here
Q: Does the Chemistry really exist or is it just a myth ?
A: The Chemistry really exists. You can learn more about it here.
Q: Is it worth building a team with a high Chemistry ?
A: Yes. An high chemistry means a better performance for your players.
Q: What affects the Chemistry of a player ?
A: His position, his relation with the team mates and with the manager and his loyalty to the club.
Q: How to get the loyalty bonus ?
A: Use a card that you got in a pack or play with the same player 10 matches.
Q: How the chemistry is calculated ?
A: Check it HERE.
Q: Which one is more important: individual chemistry or team’s chemistry ?
A: Individual chemistry.
Q: What is the maximun chemistry possible ?
A: 10 to individual chemistry and 100 to team chemistry.
Q: Do I need a manager to reach the maximum chemistry possible ?
A: No, but it helps. Manager doesn’t improve the team’s chemistry directly. He may give one point to individual chemistry. But in same cases it is possible to get individual chemistry 10 even without bonuses.
Q: Is there a difference between gold, silver and bronze managers ?
A: In terms of chemistry no.
Q: Do Managers directly add to the Team Chemistry ?
A: No. Managers increase the Individual Chemistry, which will in turn increase the Team Chemistry.
Q: I can not get maximum chemistry. What’s the minimum you recommend for me ?
A: If for some reason you can’t get the maximum chemistry, you should try at least having 8 points of individual chemistry and 90 for the team’s chemistry.
Q: I already have a squad with a chemistry of 100. That’s all that matters, right ?
A: No. The players’ attributes in-game are modified by a component in which these 100 weigh 25% and the individual chemistry weighs 75%. Because of that, more than guaranteeing the 100 points for the team’s chemistry, it’s important to get the best individual chemistry (10) for the maximum number of players possible.
Q: Can a player’s individual chemistry be superior to 10 ?
A: In theory, yes. Mathematically the individual chemistry varies between 0 and 12. It gives new ways to gamers reach the maximum chemistry. In practice, a chemistry value higher than 10 has the same effect as a chemistry value of 10.
Q: Which one is better: a player with an high individual chemistry on a low chemistry team or a player with low individual chemistry on a high chemistry team ?A: To that player, the best is the first option. However, if the team has low chemistry it may suggest that the other players have low chemistry too and that is not good. If you want to know which is the chemistry in-game for each player, use this equation: Chemistry = (Individual Chemistry x 0.75) + (Team Chemistry x 0.025)).
Q: Does a player that has bad connections with some team mates and good connections with others play differently with them ?
A: No. The red connections are merely graphic indications. The way each player plays depends exclusively on his individual chemistry and the team’s chemistry. He’ll play the same way with everyone.
Q: What is a Chemistry Style ?
A: The chemistry styles allow players to choose which stats will be affected by chemistry.
Q: What the white and green arrows mean ?
A: A white arrow indicates a possible boost that isn’t being received. A green arrow indicates that the stat will be boosted. The more green arrows per stat, the bigger will be the boost.
Q: What happens if I don’t get the maximum chemistry ?
A: With higher chemistry the boosts will be higher. If you have low chemistries, your stats will get lower bonuses. Check our table HERE.
Q: What’s the best way to earn coins in FIFA 14 Ultimate Team ?
A: For most cases, trading is the best way to earn coins.
Q: How can I know the price a card is normally being sold for ?
A: Use a database or, even better, use your transfer target list.
Q: I don’t have much time to trade. Should I give up ?
A: If your availability is limited it won’t be easy to make many coins. Bet on cards that are launched in small amounts. Even having little time, try to be always selling. Adjust the auction duration for this.
Q: How to I increase the size of the transfer list and transfer target list ?
A: Buy their correspondent items in the EASFC Catalogue. See HERE how to do it. The consumables pile has no limit in FUT 14.
Q: Should I invest in players, staff, consumables or items club ?
A: There is no better cards. You can make profit with almost any card. Items Club is probably the most difficult one since you will not be rich just trading these cards. The consumables seems to be a better option than staff cards because in FUT 14 you can store how many of these cards you want. However, if you really want to make huge profits, you should try the players cards.
Q: My transfer targets list is full. What can I do ?
A: Your transfer target only shows 10 pages but you can still buying cards. Just remove the expired ones, go to other menu and return to your transfer target list. The new cards will take the empty slots.
Q: For what price should I sell my cards ?
A: You should choose the start price for your auction according to the quantity of cards you have for sale, your availability and principally the study you have done on the cards you already sold.
Q: Why I shouldn’t set a low start price ?
A: Because if an auction expires during an outage or maintenance period, the auction will be completed, and accept the last bid made prior to the outage or maintenance.
Q: Should I set a Buy It Now price ?
A: In our opinion, yes. For better results, fix a BIN about 10% higher to the start price.
Q: Out of the 9 methods presented, which one is the better ?
A: There’s no best method. Some may results better for you and others for us. Read each one of the methods and the corresponding explanation and you’ll know the advantages and disadvantages that each one has.
Q: Besides trading, what is the best way to earn coins in FIFA 14 Ultimate Team ?
A: It depends on you. Every method has advantages and disadvantages.
Q: I played a match but I have not received any coins. What should I do ?
A: Sometimes it can happen. Try to contact EA Support Center and ask them.
Q: Why should not give up from a match ?
A: First of all it is a lack of fair play. Then, since your %DNF will be lower, you will receive less coins in the following matches.
Q: I heard that I can quit from a match in the first five minutes without any penalty. It is true ?
A: No. It was in FIFA 13 and previous versions.
Q: Why I get a better prize winning division 2 than the division 1 ?
A: It is not true. You can only win division 2 one time each two you play since you get promoted. The division 1 you can win every time you play if you are good enough for that.
Q: Is it easier to win more coins with seasons or with tournaments ?
A: With Seasons. In tournaments, you have to win in order to get coins. In seasons, you are rewarded every time you play.
Q: Where can I see the seasons prizes ?
A: In FIFA 14 Ultimate Team, you can only see the prizes of the season you are. If you want to know all the seasons prizes, click HERE (coming soon).
Q: I won the TOTW Challenge but I have not received any coin. What should I do ?
A: You only get a prize if you win the active TOTW and if you do it for the first time. If it has happened, try to contact EA Support Center and ask them.
Q: How can I discard a card ? Can I do it with other cards besides players cards ?
A: Just click on the card you want to discard and select “quick sell”. You can do it with any card you have, except with active items in your club.
Q: There is any trick to get better cards in packs ?
A: Just buy it in Happy Hours, specially in “2x chance” HH, and choose packs with more rare cards.
Q: How can I know when it will be the next Happy Hour ?
A: Check it on the EA FIFA twitter page. After it begins, you can check it on your FUT Web App or in your console.
Q: It is true that it is easier to get an IF card in the first hour of its release ?
A: Some people say that it is true but we really don’t know.
Q: Where can I buy coins in safety ?
A: Just click HERE and ask us, please.
Q: Should I buy the Ultimate Edition ?
A: If you usually buy packs, we think that you should buy the Ultimate Edition.
Q: What should I do to get the Ultimate Edition packs ?
A: Almost nothing. You just need to go to the store once a week.
Q: How do I know if the coin boost item from the EASFC Catalogue is working ?
A: At the end of each match, check the screen of the coins you have received.
Q: Do I need to wait until the active EASFC item expires to buy another one ?
A: No. But only one bonus will be active at a time.
Q: How do I get some FUT 14 coins to trade by FUT 13 coins ?
A: Even if you have not bought the last FIFA, you can access it from FUT Web App and redeem the FIFA 14 Ultimate Team Coins that are there waiting for you.
Q: Where can I find give aways ?
A: Google it or join us on Facebook and Twitter.
Q: How can I know a discard price of a player ?
A: Use THIS calculator.
Q: What is the discard price of a TOTS card ?
A: All In Form cards have the same quick sell value, no matter if it is TOTW, MOTM, TOTY or TOY.
Q: Do I need to pay the EA tax when I discard a card ?
A: No. The values of these tables are the ones you will get when you discard a card.
Q: Are these values the same of the previous FUT versions ?
A: No. If you want to know the discard values of FIFA 13 Ultimate Team, click HERE. If you want to know the discard values of FIFA 12 Ultimate Team, click HERE.
Q: When do I need to buy a Season Ticket to works with FIFA 14 ?
A: There is no such thing as Season Ticket for FIFA 13 or Season Ticket for FIFA 14. The subscription period is for one year. If you have an active season ticket, you get the advantages of this subscription, no matter if it is for FIFA 14 or for FIFA 13.
Q: How do I know if my Season Ticket is active or when it expires ?
A: Go to https://www.easports.com/seasonticket. Then sign in at the top right corner with your Origin details and click in your username. After being re-directed to your player hub, click on account. If nothing shows is because you don’t have an active Season Ticket subscription.
Q: What is the Price of Season Ticket ?
A: The EA Sports Season Ticket has a one-time cost of $24.99, £19.99, €24.99, AUD 39.95 or NZD 47.90 for 12 months. In order to keep working after this period, a renew is required.
Q: Season Ticket is available in all the countries ?
A: No. The Season Ticket doesn’t work outside of these countries: Canada, Mexico, United States, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand. The Madden is not available for Sony subscribers outside of North America.
Q: For which platforms Season Ticket is available ?
A: Only for XBox and Playstation.
Q: Can I use my Season Ticket on Playstation, even though I am buying the Season Ticket on Xbox originally, or vice-versa ?
A: No. EA Sports Season Ticket applies only to the platform you purchased it on and is not transferable between Playstation and Xbox.
Q: Will my Season Ticket carry over to next-gen consoles ?
A: Yes. All you need is to have the same Origin account in your PS3/PS4 and in your XBox 360/XBox One. You can not carry over your season ticket between XBox 360 and Playstation 4 or between Playstation 3 and XBox One.
Q: Is Season Ticket Transferable ?
A: No.
Q: There is a limit of personas per origin account allowed to subscribe a Season Ticket ?
A: Yes. There is a maximum of two personas per origin account (email address) allowed to purchase a Season Ticket.
Q: My Season Ticket expires after the early release date. Should I renew it before the early access date ?
A: You can download it if you have an active season ticket, but it will lock you out of the early release once your season ticket expires.
Q: If I have an active Season Ticket subscription but don’t buy the game, how long I will be able to play FIFA 14 by the early access?
A: Depends of your region. In North America it ends on September 24th. In Europe, Australia and New Zealand it ends on September 27th.
Q: Can I buy FUT 14 packs in the early access ?
A: Yes. This feature is active in early access version but you can not use FIFA Points to do it. You have to use coins.
Q: If I buy the FIFA 14 Ultimate Edition and subscribe the Season Ticket will I get 48 packs ?
A: Yes. You will get two free packs per week: one from Season Ticket and the other one from Ultimate Edition.
Q: If I, as a Season Ticket subscriber, buy FIFA 14 for PS3 and PS4 and for XBox 360 and XBox One, will I get 48 packs ?
A: No. You will get 24 packs.
Q: When do I get my packs ?
A: On the first time you go into the Ultimate Team mode after buying the EA Sports Season ticket. You don’t need to wait for the early access release or by the game release. You only get one pack per week and you have to access it every week or you will lose them.
Q: Should I buy the Season Ticket ? What do you think ?
A: It depends of your profile. If you can’t wait three more days to get the game in your hands, if you play several EA Sports titles or if you often buy Ultimate Team packs, it may be a god decision to subscribe it.
We believe that the offer of 24 packs are not good enough to buy the Season Ticket, since you will have to wait 24 weeks to get all the packs. To us, the most important thing is to know how many FUT 14 packs are you thinking to buy with real money. For who is thinking to buy more than 10,000 FIFA Points it pays for itself.
Q: When FIFA Points will be available ?
A: FIFA Points will be available for you to purchase as soon as you play FIFA 14 from a retail disc. If you are a PC gamer, FIFA Points are available since the FUT 14 Web App release (‘get more‘ in the top right corner).
Q: Where can I see how many FIFA Points I have ?
A: On the top right corner of your FUT dashboard, next to your coins.
Q: Is there any other way to buy FP besides do it through the console ?
A: Except for PC users that can do it in the FUT 14 Web App, there is no other way.
Q: Why is there a difference between the FUT menu showing MS Points and the Xbox Live transaction is in real currency ?
A: The FIFA 14 Ultimate Team store menus were finalized before Microsoft changed from Microsoft Points to real currency in their stores. That is why FIFA fans will see Microsoft Points instead of real currency in the FUT menu. The final price listed in the Xbox Live Marketplace during check-out is accurate and the Microsoft Point totals in the FIFA Ultimate Team menus will be changed to reflect those prices.
Q: When it will be possible to transfer FIFA Points from FUT 13 to FUT 14 ?
A: In the early access or in the release date. Don’t forget that it is a one-time transfer.
Q: Why are my FIFA Points not transferring to FIFA 14 ?
A: While a message appears about being able to transfer points from FIFA 13 to FIFA 14, this message is a one-time only transfer offer. If you’ve gone back into FIFA 13 to purchase FIFA Points after seeing this message, your points will not transfer over to FIFA 14.
Q: It is possible to buy FIFA Points in the Early Access version ?
A: No, it is not. But it is possible to use the one-time transfer FUT13-FUT14 in the early access.
Q: Which advantage Season Ticket gives me when I buy FIFA Points ?
A: 20% discount.
Q: Where can I find the FP prices ?
A: FIFA Point prices in your region will be available to view in the FUT 14 Store on your game retail. You can also view them above.
Q: How much FIFA Points should I buy ?
A: It depends on the number of packs you want to buy. For comparison, 1 FIFA Point corresponds to 50 coins when buying packs.
Q: There is any other way to buy packs besides using FIFA Points ?
A: Sure. Coins are accepted as a payment method to buy packs.
Q: I have bought 2,200 coins but I didn’t get the bonus. Why ?
A: You did. What you actually have bought was 2,000 FIFA Points. The other 200 were the bonus.
Q: There is any advantage to buy bigger bundles ?
A: Yes. The bigger the bundle, the higher is your bonus. You have to buy, at least, 1,000 FIFA Points to be rewarded with a bonus.
Q: It is possible to use FIFA Points to buy coins ?
A: No. FIFA Points can only be used to buy packs in FUT 14 store.
Q: How can I see the FIFA Points purchases history ?
A: Follow this path: PSN – Accounts Management – Transactions Managements – Transaction History.
Q: Is there any trouble if I buy FIFA Points using a different PSN region ?
A: Depends. The FIFA 14 copy region should match with your PSN region in order to work.
Q: How do I view and purchase my FIFA Packs using Points and Coins in the EASFC Companion App? ?
A: To purchase your FIFA Packs using your Points and Coins in the EASFC Companion App, you will need to purchase FIFA Points on your console. FIFA Points will only be visible on the Android and not on iOS. Additionally, iOS players are restricted to Coins and will not be able to see their current balance in the app.
Q: Should I Invest in Packs ?
A: In our opinion, no. Only if you don’t care about spend real money to get a good team. Learn more about it HERE.
Q: What is the Cardweight ?
A: Cardweight is a metric used to estimate how often a particular card is traded on the FIFA 14 Ultimate Team transfer market.
Q: Which Packs Should I Buy ?
A: Always look to the available gold packs with the lowest price per rare player card.
Q: Where do I need to go to buy packs ?
A: To the store. You can do it through the console, the FUT Web App or the Companion App.
Q: What is an Happy Hour ?
A: An happy hour is a period of time with special packs available on the store.
Q: It is easier to get better Cards on Happy Hours ?
A: No. Only in the Happy Hours announced as ‘2x Chance’.
Q: When is the next Happy Hour ?
A: Nobody knows. The HH are announced on the console when they start or on EA Sports FIFA Twitter a couple of minutes before.
Q: Should I buy Ultimate Edition or Season Ticket subscription or should I use that money to buy packs ?
A: If you buy packs too often, subscribe the Season Ticket. Otherwise, invest in packs and forget the Ultimate Edition and Season Ticket.
Q: In which devices FIFA 14 mobile works ?
A: iOS and Android devices
Q: Can I manage my FUT 14 squad for consoles with FIFA 14 Mobile ?
A: No. You need to use the Companion App. Click HERE to learn more about it.
Q: How can I buy FIFA points and packs for FIFA 14 Ultimate Team for iOS and Android devices ?
A: You can purchase points and packs by opening your Main Menu and tapping the ‘Store’ button. From there you can tap either the ‘Points’ or the ‘Packs’ button depending on what you would like to purchase. Tapping these buttons will then take you to their corresponding purchase menus.
Purchasing Packs – In the Packs menu, you will be given the option to browse and select the type of pack you would like to purchase. You can also view information related to what the pack you currently have selected includes. Once you have decided on the pack you would like to purchase, tap the ‘Buy’ button.
Purchasing Points – In the Points menu you will be able to view and purchase varying amounts of FIFA Points along with their purchase price. Once you have decided on your purchase, tap the corresponding button.
Q: What is the price of FIFA Points for FIFA 14 Mobile ?
A: 100 FIFA points £0.69
300 FIFA points £1.99
500 FIFA points £2.99
800 FIFA points £5.49
1500 FIFA points £10.49
2000 FIFA points £13.99
4000 FIFA points £27.99
Q: Do I have to purchase FIFA points to make a purchase from the FIFA 14 mobile menu ?
A: FIFA points are not your only option when making a purchase in the store; you can also use the coins that you earn through playing the game. Once you have decided on your purchase and tapped the ‘buy’ button, you will be prompted to choose coins or FIFA points as a method of purchase. Please note that if you do not have sufficient coins to make the purchase, you will only be able to select the FIFA points purchase option.
Q: How can I upload my FIFA 14 replays from my mobile device directly onto YouTube ?
A:If you have a replay that you would like to share with your friends, please do the following:
1) Navigate to the ‘Instant Replay’ section;
2) Tap the YouTube button;
3) When prompted – log in with your YouTube or Google user credentials.
Once the game has spent a short period processing the video, it will automatically begin uploading directly to YouTube. Following a successful upload, a news item will then be sent out to all of your FIFA friends to let them know that you have just added a video.
Q: The players’ stats in FIFA 14 Mobile and in Consoles are the same ?
A: No. They may vary.
Q: This app let me play FIFA ?
A: No. With this app you can access to the FC friends and manage your FIFA 14 squad that you have previously created on the PlayStation 3, Xbox 360 or PC.
Q: What do I need to use the FIFA 14 Ultimate Team features ?
A: You just need to create a FUT club on your console or PC.
Q: Why I can not add my friends on this App ?
A: You’ll need to have added them on the PC or console first
Q: What do I have to pay to use it ?
A: Nothing. It is free.
Q: It is not working. What should I do ?
A: Try re-booting your device first, or switching to Airplane mode and turning it off before starting the game to see if this resolves the issue. You can try to uninstall the previous version and install a fresh copy of the new one.
Q: How can I access to the EASFC Catalogue ?
A: Select ‘Football Club’ from the main FIFA 14 menu and then ‘Catalogue’.
Q: Which items can I buy ?
A: You can buy all the items for which you have enough credits and which are not marked in gray. The items of a higher level than yours are not available for you until you reach these levels.
Q: Is there a limited number of times you can buy an item ?
A: Yes. You can only buy each item once, except to offer to your friends.
Q: Where is the item to increase the Consumables Pile size ?
A: It doesn’t exist. In FIFA 14 Ultimate Team, the consumable pile has no limit.
Q: I already used the FUT Change Club Name item but I want to change it again. What can I do ?
A: Nothing. There is no other time.
Q: How many FUT coins reward boost can I use ? They are accumulating ?
A: You can and you should use all the FUT coins bonus that your level allows you. However, only one bonus will be active at a time. You can buy them all at once and everytime a item expires the following turns active.
Q: I can not find the FUT coins reward boost. Why ?
A: FUT Coin Reward Boosts have been temporarily disabled in the EAS FC Catalogue while EA Sports investigate an issue that affects the FUT economy.
Q: Will my FC Credits and XP level be transferred from FIFA 13 to to FIFA 14 ?
A: Yes. Both.
Q: The EAS FC Catalogue items can be transferred between current and next gen consoles ?
A: Yes. The same happens with XP level and FC Credits. This is valid only for the same platform (example: PS3-PS4 or XBox360-XBone).
Q: How can I send a gift to a friend ?
A: New to EAS FC is the ability to send a Catalogue item to a friend as a gift. Simply select the item in the Catalogue, choose to redeem it, and you’ll be given an option to gift it to a friend. It only costs 50% of the regular price to send a gift and you can gift an item to a friend that hasn’t reached the level that the item is from.
Q: If I send a gift to a friend, still I be able to redeem it for myself ?
A: Yes! You can gift the item to as many people as you want, and still be able to redeem it for yourself.
Q: Every time I buy a item on the EAS FC Catalogue, my friends are notified. How do I disable it ?
A: You can modify your privacy settings to share or not share your news with your FIFA friends through EA Sports Football Club. Simply go to: ‘Customise’ – ‘Online Settings’ – ‘Privace Settings’.
Q: What To Should I Do If I have been phished ?
A: If you believe you have entered your login info into a phishing site by accident, if the email linked to your account has suddenly been changed or if players have been sold from your FUT account without your permission, change your password right away. It is likely that your account has been compromised, but you may still have time to save it. Then contact EA’s customer service team immediately (click HERE to see how to do it), providing as much detail and evidence as you can. In particular, EA’s team will need accurate details of what items (if any) you have lost, plus the date and time that you lost them.
Q: What To Do If I have received a phishing e-mail ?
A: If you have received a phishing email message, do not panic. Your account has not been compromised. All the scammer has is your email address, which can be relatively easy to find. Scammers duplicate the images and text from an official EA email in the same way they copy websites. If you receive a suspicious looking email, check who the sender is, as well as where the links in the email are taking you.
Q: How can I report a phishing website to EA Sports ?
A: Electronic Arts is continually taking action against phishing sites. They are also taking strong, prompt action against any users attempting to scam others using these sites or any other scams. If you know about phishing sites, contact EA Support Center (click HERE to see how to do it).
Q: Which Safety Recommendations Should I Follow to Keep my Account Safe?
A: You can find the safety recommendations HERE.
Q: I forgot my password. How can I have it back ?
A: If you forgot your password, just go to FUT 14 Web App Login page and click on “Forgot Password ?“. You will need to enter your Origin ID or email address in a box field to request a new password reset email.
Q: I forgot the answer to my secret question. How do I reset it ?
A: If you forgot your secret question when logging into the FUT 14 Web App, try the following steps:
Go to the FUT website and login.
When you are asked for your secret question, click on “Forgot answer?”.
Next, you’ll need to answer details about your FUT which you can access from ingame.
The last prompt will then allow you to create a new secret question.
Q: How do I link my Gamertag and/or PSN ID with my Origin Account ?
A: Your Gamertag/PSN ID, PSVita Online ID and EA Account should be correctly linked when you first access an EA game online. Check your Origin account to ensure your emails match. If the email address for your Gamertag/PSN/PSVita ID is different than the address for your Origin account, you will need to contact EA Support Center (see HERE how to do it).
Q: How can I change my Origin account’s email address ?
A: To change your email address, get started by logging in to Origin, either through the Client or through the Store. In the Origin Client, select Origin from the top menu-bar and access Account and Privacy. In the Origin Store, select the My Account drop-down menu and select Privacy Settings. in your My Account page, select About Me.
In your My Account: About Me settings, select Edit next to Basic Information, enter your Security Answer, and update your email address. You will be sent an email to verify the change. Once confirmed, you will be set. Just remember to login with your new account details next time.
Q: My account was suspended but I did not do anything wrong. What should I do ?
A: If you feel that you have not violated EA ToS follow THIS guide to contact EA Support Center and in the step 4 select the Account/Registration Category, with Violation / Appeals as your subcategory. The majority of banned or suspended accounts are only suspended temporarily. Find more information about the length of your suspension by checking the email address associated with your account.
Q: I turned off my console (or it crashed) while I was logged into FUT 14. Now I can’t seem to access FUT Web. What happened ?
A: To prevent any interruptions during FIFA Ultimate Team game-play, EA Sports prevent users from logging from the web and console at the same time. If you turn off your Xbox, Playstation while logged into FUT, or if your console crashes, you must wait for your session to time out before being allowed to log in on the web. If you don’t want to wait 20 minutes you can log back into FUT on your Xbox, Playstation and log out. You will then be able to immediately log into your FUT Web account.
Q: I can not connect to Origin in FIFA 14 mobile. What should I do ?
A: Try re-booting your phone first, or switching to Airplane mode and turning it off before starting the game to see if this resolves the issue. Otherwise, contact EA Support Center.
Q: I have too much lag, trouble to find an opponent or Connection drops too often damaging my %DNF. What Should I do ?
A: As you may imagine, the problem is in your connection. Do not blame EA Sports by everything. Follow the instructions of THIS guide.
Q: FUT 14 is disconnecting several times after a match. What should I do ?
A: Delete your gameface, from your FIFA web account, and all saved files from the previous FIFA games (FIFA12, FIFA13, etc…).
Q: FIFA 14 is crashing or freezing on my PC. What should I do ?
A: If you are having trouble running the game on your PC, check that your Graphics card has the most recent drivers installed, make sure that you have the latest version of DirectX installed on your system, check that you have the latest Service Pack and Windows Updates installed for your operating system including the optional updates such as .NET Framework and Visual C++ features and check if your drivers are up-to-date. If after the most recent FIFA 14 game update you are still experiencing crashes or freezes, use the Repair Install function in Origin.
Q: I am experiencing freezing or the error “Disc Unreadable” on the Xbox 360. What should I do ?
A: Try clearing your cache following these instructions: From the dashboard, click on My Xbox. Select System Settings. Select Storage. Highlight Hard Drive Device. Press Y to select Device Options, then Clear System Cache. Reboot your console.
Q: I am experiencing in-game freezing. What should I do ?
A: If you are experiencing in-game freezing, browse to “Customise” in your FIFA 14 main menu. Then, select “Online Settings” and “Privacy Settings“. Uncheck the box “Connect to your club in real life by sharing your account information and EAS FC progress subject to the club’s privacy policy.”
Q: Why I did not get my FIFA Points that I have purchased on my PC ?
A: This issue occurs when a player has accidentally closed the Origin overlay before the transaction has fully completed. It is recommended that you do not close the in-game Origin overlay until your transaction has fully completed. In the event that you have accidentally closed the Origin overlay during your initial purchase, you have two options in resolving this issue:
Re-enter the Origin overlay and ensure that you cancel the pending transaction. You can now start over with your intended purchase.
If you accept the pending transaction, the FIFA Points will not appear, but this can also be resolved by performing a second purchase for FIFA Points. Both purchases will now appear correctly.
Q: Why I did not get my FIFA Points that I have purchased on my Playstation or XBox ?
A: If you did not get your FIFA Points it is probably because you received an error message in FIFA 14 while purchasing FIFA Points. In that case, do not proceed through the Xbox Live or PSN menus. Make sure to exit the purchase process completely by going back to the FUT Main Menu and then restarting it to receive your FIFA Points. If you did not received any error message while purchasing FIFA Points, contact EA Support Center (click HERE to see how to do it).
Q: My players are missing or getting stuck into my pile. What should I do ?
A: First, be sure to check your Transfer Target list, Transfer Market, and Club. Your player may be there. If you cannot find your player in your Watch List, Trade Pile or Club, give your trade pile up to 3 hours to appear. In case you have active trades that you are not able to Quick Sell or store, wait for your trade to expire. Once the trade is expired, re-list it. Other players will be able to buy it using “bids“or “buy now” options. Should that trade expire again, you will be able to interact successfully with it then. As an alternative solution, please note that you can also access, manage and resolve trade pile issues via the FUT web client or mobile companion app.
Q: My FIFA 14 auctions are freezing and I am not receiving items or credits. Why it is happening ?
A: Wait at least 24 hours after the auction has finished. If you are still experiencing issues after this period, contact the EA Support Center (click HERE to see how to do it).
Q: I played FUT 13. Why can’t I access FUT 14 Web App ?
A: For security reasons, in order to be eligible to FUT 14 Web App early access you need to be a returning FUT 13 user and have created a Security Question and Answer on FUT console between March 7 and September 12, 2013. Those returning users who have not created a Security Question and Answer between March 7 and September 12 can still use FUT on web by purchasing FIFA 14 for the Xbox, Playstation or PC after September 27th.
Q: Why are my changes in FUT 14 for Xbox, Playstation or PC not showing up in FUT 14 Web App ?
A: You must log out of FUT 14 on your Xbox, Playstation or PC and refresh your browser window to see the changes.
Q: I am receiving the erros message ‘Cannot create game session’ in FUT. What should I do ?
A: If you are affected by this error message, please check if you have enough players in your reserves, if you have an active manager, if you have all players in the proper positions with at least one contract available.
Q: The score is counted for two times. It is normal ?
A: You must disable the end game sending statistics to your mail. Go to Online mode / Settings / Match Report / Cancel ending at end game. Remember that your opponent must do the same thing in order to work.
Q: Why I can not find the FUT Coin Reward Boosts in the EAS FC Catalogue ?
A: FUT Coin Reward Boosts have been temporarily disabled in the EAS FC Catalogue by EA Sports.
Q: Why I am having problems with sound and music ?
A: If you are a Playstation user, go to the Audio settings of your Playstation and chose AAC or ACC. The game does not support 2/5.1 and 7.1 audio channels.
If you are a XBox user, go to “Settings” on your console’s menu and select “System“. Then, chose “Console Settings“, “Audio” and check “Digital Stereo“.